FAQs About CenturyPly Promise

 

Buyers often have basic questions about how to use the CenturyPromise App and what kind of plywood warranty it provides. Some are not sure when to scan. Others do not know if the sheet they received is real. These doubts are common because most people do not have a clear way to verify plywood or track its source. The CenturyPromise App is built to solve that gap without making the process slow or difficult.

What is the CenturyPromise App?

It is a tool that helps you check whether your plywood sheet is genuine. It works by scanning the QR code printed on the product. That scan connects the sheet to its manufacturing data. You can see the factory, batch, and grade in one place. The scan also confirms if the sheet is linked to the official plywood warranty.

How do I scan the plywood sheet?

Open the CenturyPromise App and scan the QR code using your phone camera. You will see the full product details on screen. It takes less than ten seconds. The record is stored in your account so you do not have to repeat the step.

When should I scan the product?

You should scan before installation. It is best to check at the time of delivery. This gives you a chance to reject the sheet if anything feels off. It also activates the warranty in case you need to raise a concern later.

Do all sheets come with a warranty?

Only the sheets that are scanned through the CenturyPromise App carry the verified warranty. The QR code on the product is the key. If there is no code or the scan does not work, then the plywood warranty cannot be claimed.

What does the plywood warranty cover?
The warranty covers defects in the product such as poor bonding or internal damage. If the sheet does not match its listed grade, you can raise a claim. The brand will process it based on the scan record saved in the app.

Can I trust the scan result?

The scan result comes directly from the brand’s database. It cannot be edited by the seller. It is based on the original QR code placed at the factory level. The app gives you direct access without needing the dealer to confirm.

What if the dealer says the sheet is covered?

You should still scan it yourself. The QR code will show whether it is real. Verbal claims or printed stickers are not enough. The CenturyPromise App gives you a clean way to check plywood quality without relying on others.

What if I change my phone later?

You can still access your scan history if you use the same login. The data is saved in your app account. It is not limited to one device. You can download the app again and your plywood records will be there.

Can the carpenter scan it for me?
They can scan it but it is better if you do it yourself. You will know the sheet was checked and saved under your name. The process is quick and does not need any technical skill. You just need a smartphone with a camera.

Why is scanning better than asking the shopkeeper?

Asking does not give you proof. A scan gives you direct data that is recorded and linked to your warranty. You can use that data if the product fails later. The CenturyPromise App is built for people who want clarity without extra steps.

Common Buyer Questions the App Solves

• How can I check if the plywood is real?
  

• What grade or batch did I receive?
  

• Will the brand support me if the product fails?
  

• Is the sheet I bought covered under warranty?
  

• How do I keep a record of what I purchased?
  
  

The App Works for Every Buyer

It does not matter whether you are building one shelf or a full kitchen. The plywood still needs to be checked. The CenturyPromise App helps you verify plywood quality before your project begins. That small step makes a big difference later.

CenturyPromise by CenturyPly is helping customers build smarter choices by making plywood warranty simple, direct, and easy to access without chasing papers or people.