Have you decided to
charge by card in your business? Here is a brief guide with everything you need
to know before choosing how to process card payments online and also why you
should accept card payments online in your business.
Why charge by card in my business?
The use of credit or
debit cards continues to be predominant in online purchases and payments. It is
used as a payment method by 85.2% of users (Ontsi, 2021). In second place is
PayPal, and far below other alternative payment methods such as mobile payment
and bank transfer.
The figures place the credit card as the favorite way
for consumers to make payments online, being the most used by people of all
ages. This reflects the importance of being able to charge with a card in a
business and, even more important, accepting card payments.
Some of the advantages
of charging by card are:
●
Improve customer conversion.
●
Guarantee secure online payments.
● Automatically manage
sales.
How to charge by card in my
business?
There are very
different ways to charge with a card, but not all of them are suitable for
charging with a card in your business. We are going to review the systems that
companies use to accept card payments. With all the information you can choose
the option that best suits your business.
Charge with card through POS
A POS or "Point
of Sale Terminal" is the system used by most businesses to charge by card.
However, it should be noted that it works based on hardware, that is, on a
physical device that requires a physical connection between the seller and the
buyer. In addition, the necessary infrastructure to receive card payments is
made up of various physical components (card reader, screen, management
software...) which implies purchase and maintenance costs, as well as payment
of commissions.
For this reason,
receiving card payments with a POS has difficulties for some businesses. In
addition, it is not a valid option to charge online with a card.
Charge with card through virtual POS
The classic POS in digital
form is called Virtual POS. Faced with the need to accept online card payments,
banks have developed a way to charge with a credit card online. This means that
businesses can have a digital version of a dataphone and that customers can pay
online by entering their card details or through contactless technology.
To have this online
collection service, it is necessary to contact a bank, since it is this bank
that is in charge of providing this virtual POS and the one that makes the
connection between the buyer and the seller.
Charge with card without POS
In general, businesses
accept card payments with a POS, either physical or virtual, which implies a
physical environment to collect or an agreement with a bank (to which high
costs and commissions have to be paid). Faced with this situation, many
businesses wonder if there is another way to charge with a card without a POS
and the truth is that there is.
In recent years,
payment technology has evolved to provide the most agile, efficient and
economical collection options for businesses. Now it is possible to charge with
a card without a POS, or what is the same, accept online payments with a card
without the need to reach any agreement with a bank or have an online store.
What do I need to charge by card in
my business?
If what your business
needs is to charge online with a card, the best option is to find an online
payment solution that allows you to charge online with a card through systems
other than the above, since the POS is not the most appropriate for charging
online.
Charging with a card
without a POS is the goal sought by all businesses that want to accept online
card payments. The way to do it is through paid links.
Charge online with card through
payment links
Payment with a link is
a trend among online businesses because it makes it much easier to accept card
payments.
The operation is
simple. Payment links are generated for each service or product to be charged
online, shared with the client and he himself is in charge of making the online
payment by entering his card details. The advantage of making online payments
with payment links is that you do not need to have a web page to sell, which
expands the possibilities of selling to companies of all kinds, for example
creating payment QR codes.
On the other hand,
payment links allow you to receive online payments of all kinds, whether unique
or recurring. This is also an advantage over other forms of payment, which do
not always give the option of charging online on a recurring basis, or what
would be the same, charging subscriptions by card.
Choosing a payment service provider
Due to the growth of
online payments in general, and card payments in particular, it is necessary to
have a payment service provider that is in charge of providing the necessary
technology to process this kind of online charges through payment links. .
Factors to take into account
Before choosing a
payment service provider, a series of factors must be taken into account, since
despite offering very similar services, not all of them have the same
facilities and advantages. You must take into account the following factors, in
addition to the personal ones of your business.
Technical implementation
How complex is the
tool? What processes must be carried out to use it? Many of today's solutions
allow businesses to charge by credit card, but not in a way that is affordable
for everyone. The technical implementation is usually an impediment when using
a payment service provider and the reason why businesses without technical
knowledge, time or their own tech equipment, often give up the option of
charging with a credit card.
Luckily, there are
more and more "no code" or "low code" technological options
on the market that allow users without technical knowledge to implement a tool.
In other words, they have been developed with the aim of allowing businesses to
integrate autonomously without depending on technical issues. In the online
collection sector in particular, you can find platforms that do not require
technical knowledge to be implemented, that is, to use it you do not need to
know programming.
Diversity of payment methods
The variety in payment
methods is the reason why many customers decide to buy or not on a website.
Although we have already explained that online payment with a credit or debit
card is preferred by consumers, it is true that not all of them use this as
their principal. It is important to offer different payment methods so that
charging online in your business is even easier.
Following the same
line as the implementation without code, implementing several payment methods
at the purchase checkout is usually complicated and requires a high investment
in time (reducing productivity in your team) or, on the contrary, money (losing
sales opportunities). sale by other forms of payment). It is important to find
a payment service provider that offers the maximum facilities to integrate
different payment methods, in addition to the aforementioned card payment.
Access to information
Once you have
implemented a collection management system in your business and have integrated
the payment methods that you want to offer your customers, it is time to know
how all the sales and collection data is displayed. Each of the transactions
carried out through the platform must be reflected in lists that are easy to
access and read. But also unified in one place if we use different payment
methods -as mentioned in the previous point.
In the day-to-day
running of your business, the most important thing is efficiency, and finding
information on sales, collections and customers in differentiated panels and
with search and filter tools will facilitate each of the tasks of your
business. In addition, the global vision of this information is also of great
help in making business decisions. Some collection service providers offer
metrics and reports focused on analyzing the performance of your business,
which is also a very useful tool.
Security
The last aspect to
take into account when choosing which payment service provider to charge with a
card in your business is related to security. Although it is assumed that all
payment service providers, gateways...in short, entities in charge of
processing online collections have the security measures required by regulations,
it is advisable to confirm that this is the case.
In the case of card
payments, there is a regulation under which all sensitive and payment data
provided when making an online payment are secured. It is vitally important to
make sure that your business complies with the PCI DSS regulations, which are
in charge of regulating transactions and authorizing you to charge with a
credit card in your business.