Introduction
Pet Circle is a leading online retailer of pet supplies in Australia. The company has been operating since 2011, providing pet owners with a wide range of pet products, including food, toys, accessories, and health care supplies. Pet Circle has become a go-to source for pet owners across Australia, offering a reliable and convenient shopping experience for all types of pet needs. In this article, we will explore the history of Pet Circle, the products and services they offer, the user experience and customer service they provide, the pricing and value for money, and our conclusion on why Pet Circle is a great option for pet owners.
History of Pet Circle
Pet Circle was founded in 2011 by Mike Frizell, a former veterinarian. Frizell recognized the need for a reliable source for pet supplies in Australia, and Pet Circle was born. The company started as a small online retailer, but it quickly grew to become one of the largest pet supply stores in Australia. Today, Pet Circle has over 120 employees and a warehouse located in Sydney, allowing the company to efficiently serve customers all over Australia.
Products and Services Offered by Pet Circle
Pet Circle offers a wide range of pet products, including food, toys, accessories, and health care supplies. Customers can easily browse the website and filter their search by pet type, brand, or product type. The categories of pet products available on the website include:
- Dog Supplies: This category includes food, toys, beds, collars, leashes, grooming supplies, and health care products for dogs of all breeds and sizes.
- Cat Supplies: This category includes food, toys, beds, litter, scratching posts, grooming supplies, and health care products for cats of all breeds and sizes.
- Bird Supplies: This category includes food, cages, perches, toys, and health care products for birds of all types.
- Fish Supplies: This category includes food, aquariums, filters, decorations, and health care products for fish of all types.
- Small Animal Supplies: This category includes food, cages, toys, and health care products for small animals such as rabbits, guinea pigs, and ferrets.
Pet Circle only carries high-quality products from reputable brands, ensuring that customers can trust the products they purchase. Some of the top brands available on the website include Royal Canin, Hill's Science Diet, Advance, Black Hawk, and Eukanuba. Additionally, Pet Circle offers a prescription service, allowing customers to easily order prescription pet food and health care supplies. Customers can also set up auto-delivery options for their pet's food and other supplies, ensuring that they never run out.
User Experience and Customer Service
Pet Circle's website is designed to be user-friendly and easy to navigate. Customers can quickly search for the products they need and filter their search results by pet type, brand, or product type. The ordering process is straightforward, and customers can choose to have their orders delivered directly to their doorstep or to a nearby pick-up location. Pet Circle offers free shipping for orders over $49, and most orders are delivered within 1-3 business days.
Customer service is a top priority at Pet Circle, and the company offers several ways for customers to get in touch. Customers can contact Pet Circle via phone, email, or live chat, and the customer service team is available seven days a week. Pet Circle also offers a 100% satisfaction guarantee, ensuring that customers are happy with their purchases. The website also includes reviews and feedback from customers, allowing prospective customers to see what others think about the products and services before making a purchase.
Pricing and Value for Money
Pet Circle's prices are competitive with other pet supply retailers, and customers can save even more by taking advantage of the discounts and loyalty programs offered by Pet Circle. The company regularly runs sales and promotions, and customers can sign up for the Pet Circle newsletter to receive exclusive offers and updates on new products. Pet Circle also offers a loyalty program called Pet Circle Perks, where customers earn points for every purchase they make. These points can then be redeemed for discounts on future purchases, making it a great way for customers to save money in the long run.
In addition to the competitive pricing, Pet Circle offers great value for money. The company only carries high-quality products from reputable brands, ensuring that customers are getting the best products for their pets. The website also includes helpful information and resources for pet owners, such as pet care guides and a blog with tips and advice on pet care. Overall, Pet Circle provides a great balance of quality and affordability for pet owners.
Conclusion
Pet Circle is a reliable and convenient source for pet supplies in Australia. The company offers a wide range of products for all types of pets, including high-quality products from reputable brands. The user experience is easy and convenient, with fast delivery and excellent customer service. Pet Circle's prices are competitive with other pet supply retailers, and the company offers discounts and loyalty programs to help customers save even more. With a focus on quality, affordability, and customer service, Pet Circle is a great option for pet owners across Australia.
In conclusion, Pet Circle is a great option for pet owners in Australia. Whether you have a dog, cat, bird, fish, or small animal, Pet Circle has a wide range of products to meet your pet's needs. The company's focus on quality, affordability, and customer service make it a reliable and trustworthy source for pet supplies. Pet Circle's user-friendly website, fast delivery, and excellent customer service make it easy and convenient to shop for your pet's needs. If you're a pet owner in Australia, we highly recommend giving Pet Circle a try for all of your pet supply needs.