Now, more than ever,
the world is filled with hundreds of different products to choose from. As
consumers, we have many options. But these days, the best marketing in the
world can't mask a bad product. That's why the choices we make about products
have drastic marketing implications for the business.
Each new product
carries advertising messages that try to convince us why it represents the best
purchase decision. While we have choices to make, we are also faced with an
endless amount of campaigns promoting products to our overloaded brain. These
campaigns become increasingly intrusive, with their messages invading our
social media feeds, web browsing, display media, and more. Ads are everywhere,
and escaping from them is almost impossible.
But behind the veil of
such messages, we find a product that most of the time we don't need or want, a
truly remarkable product is missing. Marketers can do all the promotion and
advertising they want, but if the product isn't remarkable and doesn't fulfill
a need or want in a unique way, then as consumers we will mentally ignore it.
I think this
highlights why the product is the most important aspect of the four P's of
marketing: product, price, point, and promotion. Without a product, none of the
other three elements in the marketing mix can be implemented. And great
products are easy to market because they fill both a need and a want.
What is a product
Let's start by
defining exactly what a product should encompass. It is reasonable to assume
that a product is something tangible or intangible for which, in most cases, a
consumer is willing to pay money. The product brings us back to the basics of
marketing. It is the income stream and lifeblood of any business. Satisfies the
need or desire of a consumer.
Products come in numerous
forms. Convenience products are popular and allow consumers to make quick
purchase decisions (most of the time usually). They usually satisfy basic
needs. One example is milk, a simple product that consumers don't worry too
much about. With these types of products, branding and recognition can make the
difference between success and failure.
Other products involve
a difficult purchase decision, like a new car. People spend more time
researching and evaluating options when the product is more expensive or
valuable. The third type of product is specialized, which appeals to a certain
segment of the market, for example, protein bars for gym enthusiasts.
Your job before
developing any product is to decide what kind of product you are building. What
is it for? Is there a specific demand? Is there a gap in the market for this
product?
A special product type
is preferable for most new SMEs due to the competitive environment. Such a
product allows you to cultivate a certain niche market serving a small but passionate
customer base. These customers will then spread the word about your brand as
they become passionate advocates for it. Which culminates in the fashion of the
product and is finally witnessed by its massive exposure to the market.
How to create a product
Before delving into
the world of entrepreneurship, you need to decide what needs your product meets
that are currently not being met in the overcrowded marketplace. How will your
product be different? Any product worth developing must provide additional
benefits on top of the basic function in order for it to stand out.
Additional benefits
may be intangible. This is where marketing and storytelling come into the
equation. While the product is the most relevant part of the marketing
function, you need other intertwined elements to be successful, such as
promotion, location, and price. For example, Starbucks offers coffee, but when
consumers go to Starbucks they don't just buy a cup of coffee, they buy all the
additional benefits that come with it, such as perceived high-quality taste and
a relaxing environment. Other added benefits come in the form of after-sales
service, warranties, free delivery, installation, etc.
How to market a product
For your product to be
successful, it is convenient to carry out market research to find out if there
is a market for it. Researching the market will help you find unmet needs. This
is a good starting point for finding your target customer and their
demographics. If you discover only a very small segment for your product marketing, it doesn't mean you
should abandon the project. Instead, tailoring your message might be the best
idea, and promoting it to complement these people's worldviews. Aligning the
personality of the brand to match the self-image of said people will always be
a good marketing strategy.
In conclusion
The next time you make
an announcement for one of your product lines, you need to take the bigger
picture into account and dig into the core of the product. Does it really
satisfy an underlying need or want? Is it noticeable, and if so, what makes it
so?
What are the unique
selling points? What can make your product better than that of your
competitors? These are the questions, as marketers, we need to ask ourselves.
Without a really good product, all the promotions and price changes won't make
your product successful. Probably the best strategy to use to sell a product is
to create an innovative product that actually solves a problem or a need.